NCCS User Administration Request Form
(Detailed Instructions)

Part I: General Instructions and Information

Requests made of the NASA Center for Computational Sciences (NCCS) concerning userid access to NCCS computing resources should be directed to the NCCS User Services Group. These requests can be made using either the NCCS User Administration Request Form (the paper form) or the NCCS User Administration Online: New Userid Request Web Interface (the Web form). The following outlines are provided to describe the functions and limitations of each form in order to assist you in determining which form you should use for your request.

The NCCS User Administration Request Form:

• can not be used to request a new userid on the internal NCCS computing resources (e.g. calvin, panini, webdev and troy) and on the NCCS high performance computing resources (e.g. login, dirac (including the Data Management Facility (DMF) on dirac), palm/explore and discover),
• must be used to request a new userid on all other NCCS and Computational & Information Sciences and Technology Office (CISTO) computing resources, and
• must be used to request a modification to or the deletion of an existing NCCS userid.

The NCCS User Administration Online: New Userid Request Web Interface:

• must be used to request a new userid on the internal NCCS computing resources (e.g. calvin, panini, webdev and troy) and on the NCCS high performance computing resources (e.g. login, dirac (including the Data Management Facility (DMF) on dirac), palm/explore and discover),
• can not be used to request a new userid on all other NCCS and CISTO computing resources, and
• can not be used to request a modification to or the deletion of an existing NCCS userid.

(N.B. If you are unsure whether you need to use the paper form or the Web form, contact the NCCS User Services Group via the contact information below to be sure.)

If you are completing the NCCS User Administration Request Form for yourself, references in the form and the instructions to "you," "your" and "the user" refer to you as the person requesting access to NCCS computing resources. If you are completing the NCCS User Administration Request Form for someone else, references in the form and the instructions to "you," "your" and "the user" refer to the person for whom the request for access to NCCS computing resources is being made.

Part II: Completing Your NCCS User Administration Request Form

Because of the need to have the signatures from the NCCS User Administration Request Form on file, the form must be printed in order to be completed. Please print or type all information. No request can be processed unless all required information is provided. Incomplete forms will be returned to the user for completion.

Section I: Determining the Type of Your Request

Please check only one of the three blanks in this section based on the following information concerning the types of request that are possible using the NCCS User Administration Request Form.

Item 1a: Userid Addition

You can only request a userid addition if you do not already have an existing NCCS userid on any NCCS computing system. You can not request a userid addition if you already have access to an NCCS computing system. If you already have access to an NCCS computing system, you can only request a userid modification (cf. item 1b of the form) or a userid deletion (cf. item 1c of the form).

Item 1b: Userid Modification

You can only request a userid modification if you maintain your existing NCCS userid on at least one NCCS computing system both before and after your requested modification has been processed. You can not request a userid modification if you do not already have access to an NCCS computing system. If you do not have access to any NCCS computing system, you can only request a userid addition (cf. item 1a of the form). You can not request a userid modification if the modification requested would remove your NCCS userid completely from all NCCS computing systems. If you wish to remove your NCCS userid completely from all NCCS computing systems, you can only request a userid deletion (cf. item 1c of the form).

Enter your NCCS userid, and state the nature of the modification on the blanks provided. Refer, if necessary, to Section II of the form.

Item 1c: Userid Deletion

A request to delete a userid is a request to remove a userid completely from all NCCS computing systems. Enter the userid to be deleted on the blanks provided. For a deletion request Section II and Section III of the form are optional.

An Authentication Key Token (AKT) is an electronic security device (e.g. an RSA SecurID, a CrytoCard, etc.) used in conjunction with a userid and password to maintain the security of a computing resource. If an AKT is issued by the NCCS for use with your userid, you must return this device when you request your userid deletion.

Section II: Your System Access Information

Item 2: Your NCCS Identification Code

Enter an NCCS Identification Code question and answer on the blanks provided.

The NCCS will provide an initial temporary password for a request for a new userid, or a request to modify a userid password. The user will be notified of the password by telephone. Upon initial login each NCCS computing system will prompt the user to change the password. The user's initial password must contain eight (8) characters. At least one (1) of these characters must be numeric, and at least two (2) of these characters must be alphabetic. This initial password is valid for ninety (90) days, at which time the NCCS computing system will again prompt the user to change the password. More information concerning NCCS Password Policies is available.

Item 3: Your Access to NCCS Computing Systems

Indicate how the NCCS computing systems are to be affected by this request by checking the blank under the appropriate Add or Modify column.

Access to the Dell PowerEdge 1500SC (calvin), Dell PowerEdge 4400 (panini and webdev), Dell PowerEdge 1650 (troy) computing systems is currently limited to users authorized by the NCCS. Access to these systems requires the signature of a Principal Investigator of an NCCS Computational Project at item 21 of the form.

Item 4: Your Access to Non-NCCS Computing Systems

Indicate each non-NCCS computing system (i.e. for computing systems not listed at item 3 of the form), to be affected by this request by entering the node address of the system and the System Administrator responsible for the system in the blanks provided and by checking the blank under the appropriate Add or Modify column. (If necessary, use a separate sheet to include more systems.)

Item 5: Your Hosts Allowed to Use NCCS Computing Systems

Indicate by node address or Internet Protocol (IP) address each system from which you will be accessing NCCS computing resources. Each address you provide must be resolvable through the Domain Name Service (DNS) (e.g. through the "nslookup," "host," or "dig" utilities) both forward and backward in order to be used to access NCCS computing resources. Static addresses (i.e. those addresses only resolved one way through the DNS) are not allowed.

Item 6: Your Preferred Shell Program

Indicate the preferred shell to be used on all of the computing systems indicated at item 3 and item 4 of the form, by checking the blank under the appropriate Add or Modify column for the shell chosen.

If another shell program is specified at item 6e of the form, please be aware that it may not be available on the system(s) indicated at item 3 and item 4 of the form.

Item 7: Your Principal Investigator(s)' Computational Project(s)

Indicate each Computational Project to be used by the userid on the computing systems indicated at item 3 and item 4 of the form. Also indicate the Last Name of the Principal Investigator for each Computational Project on the blank provided, and indicate how each Computational Project is to be affected by this request by checking the blank under the appropriate Add or Modify column.

The computing systems indicated at item 3 of the form will require at least one NCCS Computational Project at item 7 of the form. The computing systems indicated at item 4 of the form may not require an NCCS Computational Project at item 7 of the form. You should check with their Principal Investigator(s) to determine whether to enter Computational Project(s) on the blanks provided or to leave this item blank.

The user will need to provide a copy of this request for each individual Principal Investigator authorizing access to one or more Computational Projects at item 7 of the form, in order to obtain each Principal Investigator's signature at item 21 of the form. If a Principal Investigator is authorizing the user on more than one Computational Project at item 7 of the form, the user needs to obtain only one signature for that Principal Investigator at item 21 of the form.

Section III: Your User Information

Item 8: Your Name

Enter the user's first name, middle initial, and last name. If the user has no middle initial, enter the code: NMI on the middle initial blank.

Item 9: Your Nickname (Optional)

If the user prefers to use a nickname, enter the nickname.

Item 10: Your Office Telephone Number

Enter the user's area code and office telephone number. If the user has an extension on this telephone number, enter the extension number.

Item 11: Your Alternate Telephone Number (Optional)

Enter an alternate area code and telephone number where the user may be reached during normal business hours. If the user has an extension on this telephone number, enter the extension number.

Item 12: Your Facsimile (Fax) Number (Optional)

If the user has access to a fax machine, enter the area code and fax number.

Item 13: Your NCCS Organization Code

For GSFC employees and contractors enter the GSFC organization code as found in The GSFC Telephone Directory. For remote users (i.e. non-GSFC employees, and non-GSFC contractors), enter the three-character organization code provided by your Principal Investigator.

Item 14: Your Employer

For GSFC employees, enter the code: GSFC . For GSFC contractors, enter the user's company acronym as found in The Contractor Acronym Listing of the GSFC Telephone Directory. For remote users, enter the same code that was entered at item 13 of the form.

Item 15: Your NASA Badge Number

For NASA employees and NASA conractors, enter your NASA badge number and indicate the issuing NASA Center in the blanks provided. If you do not have a NASA badge, enter the code N/A .

As indicated in the NASA Procedural Requirements (NPR) 2810.1A Security of Information Technology (IT), which became effective May 16, 2006, users of NASA systems or information must "Complete mandatory basic IT security awareness training prior to accessing NASA systems and applications and annually thereafter as long as access to NASA information or IT resources continues." (Reference Section 2.4.9.2.f.)

Each NASA facility is responsible for assuring that their employees and contractors have completed this training. If you are not associated with an organization code and on-site at the Goddard Space Flight Center or another NASA Center, in order to comply with this requirement, the NCCS has arranged for you to use the System for Administration, Training, and Educational Resources for NASA (SATERN). In order to use this Web-based training facility, please do the following:

• Enter the SATERN Web-site at the following Uniform Resource Locator (URL):

           https://satern.nasa.gov/
  

• From this page follow the link labelled "New Contractors or Contractors without SOLAR IDs," in the lower right-hand corner of the page to proceed to the SATERN registration page.
• Follow the directions on the SATERN registration page and provide the requested information. Where "Point of Contact" (POC) information is requested, provide the following information:

           Your Center Location: Goddard Space Flight Center
           NASA POC Name:        George R. Rumney II
           POC Email Address:    rumney@nccs.nasa.gov
           POC Phone Number:     301-286-4071
  

• When all required information has been provided, depress the "Submit" button at the bottom of the page. This will create a pending account that will be converted to your official SATERN account. You will be contacted via e-mail when your official SATERN account and your initial temporary password have been activated. After submitting your request, you should logout and wait for the e-mail contact.
• Once you have your official SATERN account and your initial temporary password you should return to the SATERN URL outlined above and log on in the upper right-hand corner of the page. You will be linked to a page to change the initial temporary password sent via e-mail.
• Once you have changed the initial temporary password, you should return to the SATERN URL outlined above and log on in the upper right-hand corner of the page. You will be linked to your SATERN Personal page.
• From your SATERN Personal page enter "Basic IT Security for 2007" (without the quotation marks) in the Search Engine at the top of the page.
• Depress the "Launch content" button to the right of the course labelled "Basic IT Security for 2007."
• Complete the Basic IT Security for 2007 Training. (If you feel you are sufficiently knowledgeable, you may go directly to the course test.)
• Complete the Course Test. (The test is pass/fail.)
• When you have attained a passing grade on the Course Test, please print a copy of your Certificate of Completion, and return this to the NCCS with your NCCS User Administration Request Form.

Item 16: Your Electronic Mail (e-mail) Address

Enter the user's preferred e-mail address.

Item 17: Your Office Address

Enter the user's office address. If the address is on-site (i.e. at the GSFC), include the building and room numbers.

Item 18: Your Country of Birth

Enter your the country in which you were born.

Item 19: Your Current Citizenship Information

Enter your current country/ies of citizenship.

If you are not a U.S. citizen, you must also submit a Name Check Request Form (NASA Form 531). While completing the Name Check Request Form please keep the following in mind:

• The Name Check Request Form must be typed. The NASA Security Office will no longer accept handwritten forms.
• The Name Check Request Form must be mailed by postal mailed at all stages of transfer. The NASA Security Office will only accept the original form with signatures. Copies of the form received by facsimile (fax) can not be processed.

Section IV: Authorizations for Your Request

Item 20: Your Signature

You must sign your request in order to fulfill NASA, GSFC, and NCCS Security Policies.

Item 21: Authorization by Your Principal Investigator(s)

You must obtain the signature(s) of the Principal Investigator(s) of the Computational Project(s) entered at item 7 of the form, and enter the date. All requests require a Principal Investigator's signature.

You will need to provide a copy of this request for each individual Principal Investigator authorizing access to one or more of his or her Computational Projects at item 7 of the form, in order to obtain each Principal Investigator's signature at item 21 of the form. If a Principal Investigator is authorizing you on more than one Computational Project at item 7 of the form, you will need to obtain only one signature for that Principal Investigator at item 21 of the form.

Item 22: Authorization by William (Phil) P. Webster

The NCCS will obtain the signature of William (Phil) P. Webster, Chief of the NASA GSFC Computational & Information Sciences and Technology Office, Code 606.0. His signature is required on all userid addition requests.

Item 23: Authorization by GSFC IT Security Management (Optional)

The NCCS will obtain the required signature from the GSFC IT Security Management. Approval by the GSFC IT Security Management is required on all userid addition requests for a user who is not a U.S. citizen.

Part III: Returning Your Completed User Administration Request Form

You may return your completed NCCS User Administration Request Form (and your Certificate of Completion for those required to complete SATERN Training) to the following address:

Your completed NCCS User Administration Request Form (and your Certificate of Completion for those required to complete SATERN Training) may also be returned by facsimile (fax) via the following fax number:

Requests made of the NCCS User Services Group are processed as quickly as possible, however, because requests are processed on a first-in, first-out basis, depending on the backlog, requests may take two or more working days to be completed. You will be notified when your request has been completed.

Questions, problems, comments, and suggestions concerning the NCCS should be directed to the NCCS User Services Group at the address or the fax number above, by telephone or voice-mail at:

or by electronic mail (e-mail) at