NASA Center for Climate Simulation
Welcome to the NCCS User Services Group Web-site

NCCS User Administration Request Form
(Detailed Instructions)


Part I: General Instructions and Information


Requests made of the NASA Center for Climate Simulation (NCCS) concerning userid access to NCCS computing resources should be directed to the NCCS User Services Group. All requests should be made using the NCCS User Administration Request form (Fillable PDF).

If you are completing the NCCS User Administration Request Form for yourself, references in the form and the instructions to "you," "your" and "the user" refer to you as the person requesting access to NCCS computing resources. If you are completing the NCCS User Administration Request Form for someone else, references in the form and the instructions to "you," "your" and "the user" refer to the person for whom the request for access to NCCS computing resources is being made.


Part II: Completing Your NCCS User Administration Request Form


The form must be digitally signed to be completed. Please type all information. Unless labelled as optional, all items are required. No request can be processed unless all required information is provided. Incomplete forms will be returned to the user for completion.


Section I: Determining the Type of Your Request


Item 1: Type of Request

Please check only one of the three radio buttons in this section based on the following information concerning the types of request that are possible using the NCCS User Administration Request Form.

Userid Addition

You can only request a userid addition if you do not already have an existing NCCS userid on any NCCS computing system. You can not request a userid addition if you already have access to an NCCS computing system. If you already have access to an NCCS computing system, you can only request a userid modification or a userid deletion.

Item 1b: Userid Modification

You can only request a userid modification if you maintain your existing NCCS userid on at least one NCCS computing system both before and after your requested modification has been processed. You can not request a userid modification if you do not already have access to an NCCS computing system. If you do not have access to any NCCS computing system, you can only request a userid addition (cf. item 1a of the form). You can not request a userid modification if the modification requested would remove your NCCS userid completely from all NCCS computing systems. If you wish to remove your NCCS userid completely from all NCCS computing systems, you can only request a userid deletion (cf. item 1c of the form).

Enter your NCCS userid, and state the nature of the modification on the blanks provided. If necessary, refer to Section II of the form.

Item 1c: Userid Deletion

A request to delete a userid is a request to remove a userid completely from all NCCS computing systems. Enter the userid to be deleted on the blanks provided. For a deletion request Section II and Section III of the form are optional.

An Authentication Key Token (AKT) is an electronic security device (e.g. an RSA SecurID, a CrytoCard, etc.) used in conjunction with a userid and password to maintain the security of a computing resource. If an AKT is issued by the NCCS for use with your userid, you must return this device when you request your userid deletion.

Concerning the Disposition of Files of a Userid Being Deleted

Before requesting a userid deletion, all files required by the research effort should be transferred to one or more authorized users, otherwise, these files will be deleted when the userid is deleted.


Section II: Your System Access Information


Item 2: Your NCCS Identification Code Question and Answer

Enter an NCCS Identification Code question and answer on the blanks provided.

Concerning the NCCS Identification Code Question and Answer

The NCCS Identification Code question and answer are not being used as a password. The NCCS Identification Code question and answer are used by the NCCS User Services Group to positively identify users when sensitive information--like a password--is discussed by telephone. You may use whatever question and answer combination you wish, however, you should provide a code that you will remember. If you can not remember the answer to your NCCS Identification Code question, you will be required to send by facsimile (fax) a new NCCS Identification Code question and answer combination with your signature via the following fax number:

301-286-1634

The signature on the fax will be verified against the signature on the your original NCCS User Administration Request Form userid addition request for access to NCCS computing resources.

Concerning Userid Passwords

The NCCS will provide an initial temporary password for a request for a new userid, or a request to modify a userid password. Because of security issues, the user will only be notified of the password in person or by telephone. The NCCS employs a Lightweight Directory Access Protocol (LDAP) to consolidate NCCS computing resources to use a single NCCS password. Because of differences in the various NCCS computing systems, however, there are several different ways to change your NCCS LDAP password:

  • From the Linux (discover) Cluster and from other internal NCCS computing systems, the customary password-changing command, "passwd" will change your NCCS LDAP password.
  • From the SGI Altix 3700 BX (dirac) computing system, the customary command will not work with the NCCS LDAP, therefore, the NCCS has developed a new password-changing command, "ldap_passwd" for this purpose. This command will prompt you to do the following:
    • enter your new NCCS LDAP password,
    • re-enter your new NCCS LDAP password, which must match the password you entered initially and
    • enter your old NCCS LDAP password.
  • You may also change your NCCS LDAP password from the NCCS LDAP Password Change Interface.

Your new NCCS LDAP password must contain at least eight (8) characters. At least one (1) of these characters must be numeric, and at least two (2) of these characters must be alphabetic. You are also encouraged to use a mixture of uppercase, lowercase and special characters. Your new NCCS LDAP password is valid for ninety (90) days. You must change your current NCCS LDAP password before it expires, otherwise, your access to NCCS computing resources will be disabled when your NCCS LDAP password expires. Before your NCCS LDAP password expires and your NCCS access is disabled, the NCCS LDAP will send e-mail requesting that you change your NCCS LDAP password.

Please remember that when you change your NCCS LDAP password by any of the methods outlined above, you are changing your NCCS LDAP password on all of the NCCS computing resources which employ the NCCS LDAP and to which you have access, but once you change your NCCS LDAP password, it will take approximately ten (10) minutes for the NCCS LDAP to propogate your new NCCS LDAP password to all NCCS computing resources to which you have access.

More information concerning NCCS Password Policies is available.

Item 3: Your Access to NCCS Computing Systems

Indicate how the NCCS computing systems are to be affected by this request by checking the blank under the appropriate Add or Modify column.

Concerning Access to NCCS Internal Systems

Access to the Dell PowerEdge 1950 (calvin, webprd, webstg and webdev), to the Dell PowerEdge 1850 (troy) computing systems and to the Linux Cluster NASTRAN Partition (discover-nastran) and the Joint Center for Satellite Data Assimilation (JCSDA) Partition (discover-jcsda) is currently limited to users authorized by the NCCS. Access to these resources requires the signature of a Principal Investigator of an NCCS Computational Project (with access to these resources) at item 12 of the form.

For access to the discover-nastran and discover-jcsda partitions, please also include the Internet Protocol (IP) addresses for any computing system from which you wish to access the partition. (If necessary, use a separate sheet to include more IP addresses.)

Item 4: Your Access to Non-NCCS Computing Systems

Indicate each non-NCCS computing system (i.e. for computing systems not listed at item 3 of the form), to be affected by this request by entering the Node or Internet Protocol (IP) address of the system and the System Administrator responsible for the system in the blanks provided and by checking the blank under the appropriate Add or Modify column. (If necessary, use a separate sheet to include more systems.)

If you are requesting access to the High Performance Science Cloud (HPSC) please also provide a brief description of the nature of your work and any system, computing, or other technical requirements that you may have in the space provided.

Item 5: Your Preferred Shell Program

Indicate the preferred shell program to be used on all of the computing systems indicated at item 3 and item 4 of the form, by selecting the appropriate radio button for the shell program chosen. Please check only one of the choices in this item.

Item 6: Your Computational Project(s)

Indicate each Computational Project to be used by the userid on the computing systems indicated at item 3 and item 4 of the form. Also indicate the Last Name of the Principal Investigator for each Computational Project on the blank provided, and indicate how each Computational Project is to be affected by this request by checking the blank under the appropriate Add or Modify column.

Concerning Computational Projects

The computing systems indicated at item 3 of the form will require at least one NCCS Computational Project at item 6 of the form. The computing systems indicated at item 4 of the form may not require an NCCS Computational Project at item 6 of the form. You should check with your Principal Investigator(s) to determine whether to enter Computational Project(s) on the blanks provided or to leave this item blank.

You will need to provide a copy of this request for each individual Principal Investigator authorizing your access to one or more of his or her Computational Projects at item 6 of the form, in order to obtain each Principal Investigator's signature at item 12 of the form. If a Principal Investigator is authorizing the user on more than one Computational Project at item 6 of the form, the user needs to obtain only one signature for that Principal Investigator at item 12 of the form.


Section III: Your User Information


Item 7: Your Personal Information

Enter your current legal name (as it appears on your U.S. birth certificate, your marriage license, your U.S. naturalization certificate or your foreign national passport). Enter your last name, first name and middle name(s) on the blanks provided. If you have no middle name(s), enter the code: No Middle Name on the middle name(s) blank. If you prefer to use a nickname, enter this nickname on the nickname blank.

Item 8: Your Telephone and Electronic Mail (E-mail) Information

Enter the area code and office telephone number where you may be reached during normal business hours. If there is an extension on this telephone number, also enter the extension number.

Enter the area code and office facsimile (fax) number where we may fax you during normal business hours.

If you wish to provide an alternate office telephone number, enter an alternate area code and telephone number where you may be reached during normal business hours. If there is an extension on this telephone number, also enter the extension number.

Also enter your office e-mail address.

Item 9: Your Employment Information

Enter your employer and office address in the blanks provided. (This should be the address we would use, if we need to send something, e.g. your Agency RSA SecurID Token, to your workplace.) If your office is located on-site at the GSFC, please include your GSFC mailstop.

Item 10: Your Citizenship Information

Enter your citizenship information in the blanks provided. If you are a citizen of the United States of America, please skip to item 11. If you are not a citizen of the United States of America, you must also provide (where applicable) Passport, Visa and Permanent Residency information and documenation as well as information concerning the NASA Headquarters Co-ordination Office responsible for your NASA Grant.

Concerning NCCS Processing for Foreign National NASA Identities:

If you are a foreign national, for whom the NCCS is establishing a NASA Identity, you must be prepared to come to the Goddard Space Flight Center or to another NASA Center in order to be photographed and fingerprinted as part of the background check required by NASA security procedures for your NASA Identity. A foreign national is defined as anyone who is not a U.S. citizen, who is not a U.S. Lawful Permanent Resident (LPR) or who is not a U.S. Protected Individual.

Concerning Passport Information and Documentation: If you are not currently in the United States of America and you do not have a passport, enter the code N/A in all three blanks concerning a passport, otherwise, enter your passport number, expiration date and issuing country in the blanks provided. You must also provide the NCCS with a copy of your passport. This copy should be returned with your completed NCCS User Administration Request Form.

Concerning Visa Information and Documentation: If you are not currently in the United States of America, enter the code N/A in all three blanks concerning a visa, otherwise, enter your visa number, expiration date and visa type in the blanks provided. You must also provide the NCCS with a copy of your visa. This copy should be returned with your completed NCCS User Administration Request Form.

  • If your Visa Type is F-1 (Nonimmigrant Student Status), you must also provide the NCCS with a copy of your U.S. Citizenship and Immigration Services (USCIS) Form I-20, Certificate of Eligibility for Nonimmigrant Student (F-1) Status. This copy should be returned with your completed NCCS User Administration Request Form.
  • If your Visa Type is J-1 (Nonimmigrant Exchange Visitor Status), you must also provide the NCCS with a copy of your U.S. Department of State, Student and Exchange Visitor Information System (SEVIS) generated Form DS-2019, Certificate of Eligibility for Exchange Visitor (J-1) Status. This copy should be returned with your completed NCCS User Administration Request Form.

Concerning Permanent Residency Information and Documentation: If you do not have a Permanent Resident Card (commonly known as a Green Card and also called USCIS Form I-551), enter the code N/A in the blanks concerning a green card, otherwise, enter your Green Card Number and Expiration Date. If you do have a Green Card, we will also need to know your Social Security Number. If you do have a Green Card, you must also provide the NCCS with a copy of your Green Card. This copy should be returned with your completed NCCS User Administration Request Form.

Concerning NASA Headquarters Co-ordination Office Information: Provide the information about the NASA Headquarters Co-ordination Office responsible for your NASA Grant in the blanks provided. (You may need to confer with your PI for this information.) Depending on the citizenship information that you have entered at this item, your request may also require the approval of someone in the NASA Headquarters Co-ordination Office associated with your NASA Grant.

Concerning the Completion of SATERN Training

As indicated in the NASA Procedural Requirements (NPR) 2810.1A Security of Information Technology (IT), which became effective May 16, 2006, users of NASA systems or information must "Complete mandatory basic IT security awareness training prior to accessing NASA systems and applications and annually thereafter as long as access to NASA information or IT resources continues." (Reference Section 2.4.9.2.f.)

Each NASA facility is responsible for assuring that their employees and contractors have completed this training. If your Principal Investigator is located on-site at the Goddard Space Flight Center or at another NASA Center, contact him or her about fulfilling this requirement. If your Principal Investigator is not located on-site at the Goddard Space Flight Center or at another NASA Center, the NCCS will need to make arrangements to establish a NASA identity for you. With your NASA identity you will be able to use the System for Administration, Training, and Educational Resources for NASA (SATERN) in order to fulfill this requirement. Once your NASA identity has been established you will be sent instructions for completing the SATERN training.


Section IV: Authorizations for Your Request


Item 11: Your Signature

You must sign your request in order to fulfill NASA, GSFC, and NCCS Security Policies.

Concerning Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR) Information

You should check with your Principal Investigator(s) to determine whether you will be importing, using or storing EAR or ITAR information. Circle the appropriate response. Your Principal Investigator must approve the importation, use or storage of EAR or ITAR information on NCCS computing resources at item 12 of the form. The NCCS Computer Security Office must also approve the importation, use or storage of EAR or ITAR information on NCCS computing resources at item 13 of the form. Additional information about EAR and ITAR information is outlined in the NCCS Computing Resources Rules of Behavior.


Item 12: Authorization by Your Principal Investigator(s)

You must obtain the signature(s) of the Principal Investigator(s) of the Computational Project(s) entered at item 6 of the form, and enter the date. All requests require a Principal Investigator's signature. (The Principal Investigator must also approve if you wish to import, use or store EAR or ITAR information on NCCS computing resources. Have him or her circle the appropriate response.)

You will need to provide a copy of this request for each individual Principal Investigator authorizing access to one or more of his or her Computational Projects at item 6 of the form, in order to obtain each Principal Investigator's signature at item 12 of the form. If a Principal Investigator is authorizing you on more than one Computational Project at item 6 of the form, you will need to obtain only one signature for that Principal Investigator at item 12 of the form.

Item 13: Authorization by the NCCS

If necessary, the NCCS will obtain the signature of George R. Rumney, II, NCCS Computer Security Officer, Code 606.2. His signature is required on all userid addition requests and all userid modification requests for approval to import, use or store EAR or ITAR information on NCCS computing resources.


Part III: Returning Your Completed User Administration Request Form


You may return your completed NCCS User Administration Request Form (and any additional required documentation) to the following address:

NASA Goddard Space Flight Center
NCCS User Services Group
Mailstop 606.2
Greenbelt, MD 20771 USA

Your completed NCCS User Administration Request Form (and any additional required documentation) may also be returned by facsimile (fax) via the following fax number:

301-286-1634

Requests made of the NCCS User Services Group are processed as quickly as possible, however, because requests are processed on a first-in, first-out basis, depending on the backlog and depending upon the circumstances of your request (e.g. if additional forms must also be processed in order to complete your request), requests may take two or more working days to be completed. You will be notified when your request has been completed.

Questions, problems, comments, and suggestions concerning the NCCS should be directed to the NCCS User Services Group at the address or the fax number above, by telephone or voice-mail at:

301-286-9120

or by electronic mail (e-mail) at

support@nccs.nasa.gov

Where would you like to go now?

Return to the Top of the NCCS User Administration Request Form (Detailed Instructions)

Return to the NCCS User Administration Request form (Fillable PDF)

Return to the NCCS Web site


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Web Location: https://www.nccs.nasa.gov/usradmin/usaduari.html
Last Modified: Monday, June 11, 2018
Reason for Modification: Clarifcation of instructions.