Please note that this message is updated during the day as needed. To be sure that the message you see is up-to-the-minute, please use the refresh button on your Web-browser.
NCCS User Services Group
E-mail: support@nccs.nasa.gov
Phone/Phone-mail: 301-286-9120
Web-site: https://www.nccs.nasa.gov
===== GENERAL INFORMATION (as of 13:36 Fri Jul 25, 2025)
============================================================================
Discover IP Range: If users have established authorizations with remote data
providers or data consumers that are based on IP addresses, the Discover
interactive and gateway nodes all fall within the IP range from
169.154.145.11 to 169.154.145.70.
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ADAPT Users with Access to Windows VMs: NASA security policy requires a
scheduled downtime every second Wednesday of the month from 9 to 10 a.m. to
reboot the ADAPT Windows VMs after the implementation of the "Microsoft
Patch Tuesday" updates released every second Tuesday of the month.
----------------------------------------------------------------------------
Discover Users: When creating a ticket to report a Discover job crashing, if
possible please include the job ID. This will greatly enhance our ability
to diagnose the problem. Thank you.
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The MATLAB licenses on discover are in high demand. If you are not actively
using MATLAB on the ineractive nodes, please exit your session so that
other users may use the local licenses.
============================================================================
============================================================================
==== SCHEDULED SYSTEM UNAVAILABILITY (as of 10:49 Thu Jul 17, 2025)
============================================================================
Date Day Duration System Reason (Status)
----- --- --------- -------------------- -----------------------------------
07/22 TUE 0915-1415 MSS Monthly Maintenance (Completed)
----- --- --------- -------------------- -----------------------------------
07/16 WED 0800-1400 ADAPT, DataPortal, Monthly Maintenance (Completed)
GIS Services,
GPU, PRISM, ADAPT JupyterHubs
----- --- --------- -------------------- -----------------------------------
EVERY THU 1000-1100 NCCS Bastion Login
-------- Services Maintenance (see Details below).
Details:
--------
Each Thursday one of the systems supporting the NCCS SSH bastion login
service will be patched and rebooted, potentially disconnecting users. The
remaining servers will remain up, allowing impacted users to immediately
reconnect.
============================================================================
============================================================================
===== UNSCHEDULED SYSTEM UNAVAILABILITY (as of 13:36 Fri Jul 25, 2025)
============================================================================
Date Day Duration System Reason (Status)
----- --- --------- -------------------- -----------------------------------
07/29 TUE 0915-ASAP MSS Emergency Restart
============================================================================
============================================================================
===== OTHER OUTAGES (as of 13:36 Fri Jul 25, 2025)
============================================================================
Date Day Duration System Reason (Status)
----- --- --------- -------------------- -----------------------------------
There are currently no other outages.
============================================================================
| Curator: Mason Chang NCCS User Services Group: 301-286-9120 |
| Authorizing NASA Official: Dan Duffy, High-Performance Computing Lead, GSFC Code 606.2 |