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NCCS User Services Group
E-mail: support@nccs.nasa.gov
Phone/Phone-mail: 301-286-9120
Web-site: https://www.nccs.nasa.gov

===== GENERAL INFORMATION (as of 10:13 Tue Nov 20, 2018)
============================================================================
Decommission of dsclogin and ngalogin ADAPT Bastion Login Services: At noon,
Monday, November 19, 2018, the NCCS permanently removed the dsclogin and
ngalogin bastion login services.  (All ADAPT users will retain their
adaptlogin.nccs.nasa.gov bastion login service, which will provide the
functionality of the older bastion servers being removed.)  If you did not
set an NCCS LDAP password and tested access through the adaptlogin bastion
login service, contact the NCCS User Services Group by telephone at
301-286-9120.  For security reasons, sensitive information--like passwords--
can not be transmitted by e-mail.)
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Discover IP Range: If users have established authorizations with remote data
providers or data consumers that are based on IP addresses, the Discover
interactive and gateway nodes all fall within the IP range from
169.154.145.11 to 169.154.145.70.
----------------------------------------------------------------------------
ADAPT Users with Access to Windows VMs: NASA security policy requires a
scheduled downtime every second Wednesday of the month from 9 to 10 a.m. to
reboot the ADAPT Windows VMs after the implementation of the "Microsoft
Patch Tuesday" updates released every second Tuesday of the month.
----------------------------------------------------------------------------
Discover Users: When creating a ticket to report a Discover job crashing, if
possible please include the job ID.  This will greatly enhance our ability
to diagnose the problem.  Thank you.
----------------------------------------------------------------------------
The MATLAB licenses on discover are in high demand.  If you are not actively
using MATLAB on the ineractiive nodes, please exit your session so that
other users may use the local licenses.
============================================================================

============================================================================
===== SCHEDULED SYSTEM UNAVAILABILITY (as of 10:13 Tue Nov 20, 2018)
============================================================================
Date  Day Duration  System               Reason (Status)
----- --- --------- -------------------- -----------------------------------
10/19 MON 1000-     ADAPT, ArcGIS Maps,  Continuing maintenance.
10/20 TUE     -TBD                       (See Details below.)
--------
Details:
--------
The adaptlogin bastion services have been restored with filesystems mounted.
Most ADAPT client systems are not yet back online. We are working to restore
those today.

The DataPortal rolling reboots previously scheduled will not take place at
this time.  (You will be notified if these reboots are rescheduled.)
============================================================================
EVERY THU 1000-1100 NCCS Bastion Login   Maintenance. (See Details below.)
                    Servcies              
--------
Details:
--------
Each Thursday one of the systems supporting the NCCS SSH bastion login
service will be patched and rebooted, potentially disconnecting users. The
remaining servers will remain up, allowing impacted users to immediately
reconnect.
============================================================================

============================================================================
===== UNSCHEDULED SYSTEM UNAVAILABILITY (as of 10:13 Tue Nov 20, 2018)
============================================================================
Date  Day Duration  System               Reason (Status)
----- --- --------- -------------------- -----------------------------------
There is currently no unscheduled system unavailability.
============================================================================

============================================================================
===== OTHER OUTAGES (as of 10:13 Tue Nov 20, 2018)
============================================================================
Date  Day Duration  System               Reason (Status)
----- --- --------- -------------------- -----------------------------------
There are currently no other outages.
============================================================================

 

Curator: Mason Chang
NCCS User Services Group: 301-286-9120
Authorizing NASA Official: Dan Duffy, High-Performance Computing Lead, GSFC Code 606.2