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NCCS User Services Group
E-mail: support@nccs.nasa.gov
Phone/Phone-mail: 301-286-9120
Web-site: https://www.nccs.nasa.gov
===== GENERAL INFORMATION (as of 17:47 Thu Aug 6, 2020)
============================================================================
As of 03/24/2020 at 6 p.m. NASA has placed the GSFC into COVID-19 Response
Framework Stage 4, which requires mandatory telework for all GSFC employees
and contractors. For information about how the NCCS will be functioning
until further notice, please review the following URL:
https://www.nccs.nasa.gov/nccs-users/GSFC-stage-4
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Discover IP Range: If users have established authorizations with remote data
providers or data consumers that are based on IP addresses, the Discover
interactive and gateway nodes all fall within the IP range from
169.154.145.11 to 169.154.145.70.
----------------------------------------------------------------------------
ADAPT Users with Access to Windows VMs: NASA security policy requires a
scheduled downtime every second Wednesday of the month from 9 to 10 a.m. to
reboot the ADAPT Windows VMs after the implementation of the "Microsoft
Patch Tuesday" updates released every second Tuesday of the month.
----------------------------------------------------------------------------
Discover Users: When creating a ticket to report a Discover job crashing, if
possible please include the job ID. This will greatly enhance our ability
to diagnose the problem. Thank you.
----------------------------------------------------------------------------
The MATLAB licenses on discover are in high demand. If you are not actively
using MATLAB on the ineractive nodes, please exit your session so that
other users may use the local licenses.
============================================================================
============================================================================
===== SCHEDULED SYSTEM UNAVAILABILITY (as of 17:47 Thu Aug 6, 2020)
============================================================================
Date Day Duration System Reason (Status)
----- --- --------- -------------------- -----------------------------------
08/12 WED 0800-1800 ADAPT/Dataportal Monthly Maintenance (see Details).
--------
Details:
--------
ADAPT/Dataportal administrators will be performing the following maintenance
activities:
o Updating critical firmware on the ADAPT and Dataportal filesystems
(Both filesystems will be unavailable during this outage).
o Replacing critical hardware on the ADAPT and Dataportal filesystems.
o Windows Server Security Patching.
----- --- --------- -------------------- -----------------------------------
08/12 WED 1000-1100 MSS data on tape Maintenance (see Details).
--------
Details:
--------
On Wednesday August 12 from 10 a.m. - 11 a.m. access to Mass Storage data
on tape (dmgets on dirac or discover) will be unavailable as we patch the
server that runs the robotic control software. Access to Mass Storage
data that is online will be available, and the /archive filesystems
themselves will be available. Writes to Mass Storage will see no
disruption.
----- --- --------- -------------------- -----------------------------------
EVERY THU 1000-1100 NCCS Bastion Login
-------- Services Maintenance (see Details).
Details:
--------
Each Thursday one of the systems supporting the NCCS SSH bastion login
service will be patched and rebooted, potentially disconnecting users. The
remaining servers will remain up, allowing impacted users to immediately
reconnect.
============================================================================
============================================================================
===== UNSCHEDULED SYSTEM UNAVAILABILITY (as of 17:47 Thu Aug 6, 2020)
============================================================================
Date Day Duration System Reason (Status)
----- --- --------- -------------------- -----------------------------------
There is currently no unscheduled system unavailability.
============================================================================
============================================================================
===== OTHER OUTAGES (as of 17:47 Thu Aug 6, 2020)
============================================================================
Date Day Duration System Reason (Status)
----- --- --------- -------------------- -----------------------------------
There are currently no other outages.
============================================================================
| Curator: Mason Chang NCCS User Services Group: 301-286-9120 |
| Authorizing NASA Official: Dan Duffy, High-Performance Computing Lead, GSFC Code 606.2 |