// NCCS Message Of The Day
System Status: All NCCS systems are currently operational
// Upcoming Maintenance
| DATE | SYSTEMS AFFECTED | DESCRIPTION (STATUS) |
|---|---|---|
|
10/22/25 |
ADAPT, Dataportal, Prism, ArcGIS, DGX, JupyterHub, HPC Support. |
Scheduled maintenance on ADAPT, Dataportal, Prism, ArcGIS, DGX, JupyterHub, HPC Support. Users may experience brief interruptions in data access during this period. |
|
10/22/25 |
License Server VMs Impacting Discover, EDB1, hpcscvs21 (cvs) and hpcstrac21 (progress) |
Security patching and package updates on the license server VMs, hpcscvs21 and hpcstrac21. |
// Regularly Scheduled Maintenance
| DATE | SYSTEMS AFFECTED | DETAILS (STATUS) |
|---|---|---|
|
09/30/25 |
MSS |
Monthly Rolling Maintenance. If the hung-directory problem strikes again shortly before this maintenance window, we will perform a full cluster restart as we patch the systems. |
|
09/17/25 |
ADAPT, DataPortal, GIS services, GPU, PRISM, Explore, Windows. |
Security patches on the ADAPT and DataPortal Linux VMs. Windows Server Security Patching. These activities will result in the above-mentioned systems being unavailable for portions, or all, of the specified maintenance window. (Completed) |
// Unscheduled System Unavailability
| DATE | SYSTEMS AFFECTED | DURATION | DETAILS (STATUS) |
|---|---|---|---|
|
09/23/25 |
MSS |
15:30-16:04 |
Emergency Restart. (Completed) |
// Contact Information
For assistance with NCCS systems, please contact us:
- Email: support@nccs.nasa.gov
- Phone: (301) 286-9120
- Hours: Monday-Friday, 8:00 AM - 6:00 PM Eastern Time
When submitting a ticket, please include the information outlined in our Ticket Guide to help us resolve your issue more efficiently:
- Your username
- System you're using (e.g., ADAPT, Discover)
- Detailed description of the issue
- Steps to reproduce the problem
- Error messages (copy and paste when possible)
