// Action Required for HEC Request Management System (RMS) Users

Action required for RMS users:

Log in to https://request.hec.nasa.gov and click on Account -> Update Profile to ensure your contact information is current.

What’s happening:

Beginning December 17, RMS will use NASA’s Launchpad for authentication, instead of your RMS username and password. Users with existing NASA credentials will be able to log in using Launchpad as they normally would. New users or returning users without NASA credentials will need to register for a NASA Guest Account prior to logging in. Instructions for this will be provided from the RMS landing page, once the change is implemented.

After December 17, if you are a returning RMS user, the email on file must match either the email used to register for your NASA Guest Account or your primary email in NASA’s IdMAX. If the email addresses do not match, the accounts will not be linked, and you will not have access to any of your existing RMS requests.

Note, users requiring a NASA Guest Account do not need to create one now but should ensure their RMS profile is current to avoid any future issues.

If you do not have an RMS account, there is no action required.

For questions or assistance, please contact support@hec.nasa.gov.