// USERS 

Guacamole is a client-less remote desktop application which allows you to access your Windows Virtual Machine (VM) directly through the web browser on your local computer.

Obtaining Access to Windows VMs

  1. Request Windows Access from the NCCS User Services Group.
  2. You will be assigned to a large-shared Virtual Machine.
  3. Follow the rest of the steps provided on this page to access Windows VM using your web browser.

// LOGGING INTO Guacamole

Please note that you will need to log-in 3 different times to access your Windows VM. To get started, please do the following:

1. NASA LAUNCHPAD LOG-IN

Open your web browser and navigate to: https://guac.nccs.nasa.gov 
On the NASA Access Launchpad screen, verify your identity one of two ways:

  • NASA PIV Card (NASA badged users only). Provide PIV card pin.
  • RSA Token (Agency UserID + token code)*

*RSA Tokens

  • The RSA PIN is the 6-8 character, alphanumeric pin that you came up with when requesting the RSA Token and your Token Code is the 6-digit code currently on display. For instance if your PIN was 'abcd1234' and your RSA fob was showing '000123', enter 'abcd1234000123' into the second field. 
  • Users with a virtual or soft token will open the Android/iOS RSA app on their smartphones and enter their PIN on the mobile device to obtain an 8-digit number. Enter this 8-digit number into the second field.

2. RECENT CONNECTIONS SCREEN (GUACAMOLE DASHBOARD)

When the Guacamole Recent Connections screen comes up, select one of the Windows virtual machines (VMs) from the ALL CONNECTIONS pane.

3. WINDOWS VM LOG-IN

When the Windows VM login screen prompts you, enter your username and password. *Note: use your temporary password the first time you log in. (See below on obtaining temporary password)

OBTAINING TEMPORARY WINDOWS PASSWORD (1st TIME USERS)

After requesting Windows Access from the NCCS User Service Group, you will be assigned to a large-shared Virtual Machine. Before your first log-in attempt to Windows, you must obtain your temporary password.

  • Request Windows Access from the NCCS User Services Group.
  • NCCS ADAPT Team will assign you to a shared Virtual Machine.
  • Access your temporary login credentials–located in a .txt file in the home directory of your assigned bastion host (adaptlogin.nccs.nasa.gov) using ssh.
  • Be sure to change your password after first login.

For a full collection of instructional videos, see our Instructional Videos page.